About Us

25+ Years of Experience.

We’ve been involved in more than 1,000 projects, gaining invaluable knowledge that can save you time, money, and stress.

David Wall - Build Helpline

Meet David

Expert guidance to help you navigate the building process with confidence.

At Build Helpline, we understand that building or renovating can be overwhelming, filled with complex decisions, unexpected costs, and potential pitfalls. That’s why we’re here—to provide expert, unbiased advice that saves you time, money, and stress.

With over 25 years of experience in the construction industry, David has worked on 1,000+ projects, gaining firsthand insight into the challenges homeowners, builders, and renovators face. From dealing with councils, builders, and trades to navigating designs, contracts, and budgets, we’ve seen it all—and we’re here to help you make informed choices every step of the way.

Why Us?

Why Use Build Helpline?

After 25+ years in the industry, David has seen homeowners and builders make the same costly mistakes time and time again—often without realising until it’s too late. Build Helpline was created to prevent these pitfalls and help people make informed choices before they commit.

Here are some of the most common (and expensive) mistakes we help clients avoid:

    • Telling a designer you have an $800k budget, only to get quotes starting at $1.2 million—forcing a complete redesign.

    • Spending $50K–$100K on an architect when a $10K–$20K drafting firm could have delivered what was needed.

    • Giving a designer a budget, only to find out they’re 40%+ over cost, leading to months of wasted time and thousands lost.

    • Locking into a building contract without fully understanding the terms, then spending thousands to break it and start over.

    • Handing over your own design to a builder, then discovering they now claim ownership—demanding thousands just to keep using it.

    • Making impulse design decisions that don’t align with your needs or budget—only realising it when it's too late to change.

    • Choosing expensive finishes or structural elements without understanding their true cost or necessity.

What We Do

Helping you remain in control throughout your project.

Our goal is simple: To equip you with knowledge so you can confidently manage your project, avoid costly mistakes, and stay in control. Whether you're just starting, finalising plans, or already deep in the process, Build Helpline is your trusted partner for expert advice.